faq | Arty Icons

faq

How to shop online?


Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.

How do I checkout?


Once you are ready to checkout with the items in your shopping bag, click on the 'Checkout' button in your shopping cart. If you have already registered with us before, simply sign-in using your email address and the password that you created for the account. If you do not have an account, simply follow the simple steps to create an account and continue through the checkout process.

Item availability


The item availability is listed in the product details page. If there's any size or colour you're looking for in particular, please let us know by contacting us using the 'Contact Us' page.

Do you have sizing information?


We try to include as much accurate sizing information for each painting as possible. If you require a size that isn't available, please let us know using the 'Contact Us' page as we're usually able to paint to any size required.

Which Payment Methods do you accept?


We accept PayPal and the following credit cards: Visa, Master Card, and American Express.

How can I track my order?


You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by logging in to your account page. Once you login to your account using your email address and password, you will be able to view your ÄúOrder HistoryÄù and view past orders and current orders that you have placed.

When will my order will shipped?


As these are hand painted pieces of art, please allow up to five days for delivery within the United Kingdom.