​How Do I Place An Order?​

It's as simple as deciding which painting you'd like, click on the preferred sizing (if your painting comes in a different size) and then clicking on the "purchase art" button. We're adding new paintings weekly, as quick as they come off the easel, but if you need that special piece of art that is not on our site, then do not hesitate to use the form on the "Contact" page to let us know of your requirements. 



What if I can't find what I'm looking for?

Then we're here to help! Your walls might be deserving of a larger canvas than that is specified on our store, and we're able to help in that department. Just let us know what size you'd like, and we'll be able to let you know of the new price, which you can then order securely from our site. If there's a movie star or a music icon that you love but can't find on the store, just let us know who you'd like  and we can go through a few designs with you.  Over 80% of our orders are special requests, so don't hesitate to get in touch.

 

Payment & Shipping

You can purchase your paintings using Paypal, the number one preferred online payment system.  Your purchases are also fully Paypal guaranteed to give you extra peace of mind.  Shipping is free and fully insured in the UK, but charges are applied for areas outside of the UK.  To reduce worldwide shipping costs, we are also able to remove the painting from the wooden stretchers and roll up your canvas to post in a tube.  Please let us know your preferred way of shipping if buying from outside of the UK.



Returns & Refunds

Just like anything else on the Internet, you're painting is protected by the 14-day money back guarantee. If you have changed your mind then please do let us know and we'll begin the return proceedings.  You will have your purchase price returned, minus a £10 re-stocking fee.  We want you to rest assured when buying from us, and we want it to be as easy to buy from our store as any other site.

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Is this a legitimate site? Are you even real?

100% yes!  Arty Icons has been running online for almost 10 years. You can find us on almost every online stream going, including Instagram, Twitter and Facebook.  Just click on any of the social media icons on the bottom of every page, and you can see that the artist has been running the business and doing his thing for years.  This website is also encrypted, and uses https:// instead of unencrypted http://.  You can rest assured that this is a safe website as you'll be able to see the padlock in the address bar.   We want you to feel completely safe in shopping with us.

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